How to get access to iMotions Help Center with 100+ articles?

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iMotions Help Center (where you are right now) is a comprehensive portal with 100+ tutorials, quick guides, troubleshooting articles and much more that will allow you as a client to get much more out of your iMotions solution.

To get access to iMotions Help Center you will have to do the following.

If you are an existing client:

There are 2 ways of doing it:

1) Request password yourself (this is the fastest)

  1. Go to "sign in".
  2. Hit "Have you emailed us? Get a password" (all existing clients users are already created)
  3. Input the email address that you have been communicating with iMotions with in the past.
  4. You will get an email with reset information. Click that link and create a new password.
  5. You will now have access to the full portal with all information

2) Contact Support (in case you are writing from a different email iMotions hasnt registered)

  1. Send an email to support@imotions.com and tell them that you belong to XX company which is a client, and you would like to get access.
  2. An iMotions Support Rep will grant you access, and send you an email.
  3. Click on the link in the email and set a password

If you are not an existing client:

We dont typically give non clients access to our help center. However, if there are specific reasons you need access, we grant it on a case by case basis. 

You will need to do the following:

  1. Send an email to support@imotions.com asking for them to open an account for you.
  2. If you have been in touch with a sales person, please cc him
  3. Support and sales person will evaluate and give you access
  4. Click the link you receive in the email to set your password.

If any issues arise, please contact support@imotions.com

Options to contact support

 

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